FAQ's

Frequently Asked Questions (FAQ)

1. What is Viral Dubai Pistachio Kataifi Filling?

It’s a premium dessert spread made with rich pistachios, crispy kataifi pastry, and smooth chocolate. Inspired by viral flavors from Dubai, it’s perfect for toast, baking, or spooning straight from the jar.

2. Is your product suitable for vegetarians or vegans?

Our spread is vegetarian-friendly. However, please check the ingredients list for any dairy or allergens if you are vegan or have dietary restrictions.

3. How should I store the jar?

Store it in a cool, dry place. Once opened, we recommend refrigerating it to preserve freshness, though it can also be kept at room temperature if consumed within a few weeks.

4. Do you ship internationally?

Yes! We ship worldwide. Shipping fees and delivery times vary depending on your location and will be calculated at checkout.

5. How long does shipping take?

    •    Aus: 2–5 business days

    •    International: 5–14 business days depending on the destination.

6. Can I track my order?

Yes, once your order is shipped, you’ll receive a tracking link via email.

7. Do you accept returns or exchanges?

Due to the nature of food products, we don’t accept returns. However, if your jar arrives damaged or defective, please contact us within 7 days for a replacement or refund.

8. Is this product halal-certified?

Yes, our ingredients are halal-compliant, and we maintain strict quality and sourcing standards.

9. Can I stock your product in my store or cafe?

We’d love to hear from you! Please reach out through our Wholesale or Contact Us page for partnership inquiries.

10. How can I contact customer service?

Email us at info@spreadables.co or message us on Instagram @Spreadables_

We typically respond within 24 hours.